Support and Innovation IT teams do not mix
One of the gravest mistakes IT managers can make is to ask their internal support team to develop new products. Support and innovation do not mix, you either are in one mode or
Innovation leads regulation
One of the biggest reservations to innovation in heavily-regulated industries is the legal grey areas or even restrictions on deviations from the accepted practices. Leaders feel rightly concerned that on top of the
The trap of "servant robots" in innovation
“If I had asked people what they wanted, they would have said faster horses.” – whether Henry Ford actually said that or not, this adage accurately describes both innovative thinking and a flaw that
Innovation in healthcare and future-porn
While most of the industries have moved beyond dreamy descriptions of how a mobile phone will change "the way we do X" to a more realistic approach where we explore only the next